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OpenAI Enhances ChatGPT with Personalized Shopping Features

On Monday, OpenAI announced an update to ChatGPT’s web search capabilities, aiming to transform the way users shop online.

The new features include personalized product recommendations, powered by real-time web browsing and user preferences.

Key Points

According to OpenAI, the enhancements will allow ChatGPT to deliver more accurate, tailored shopping suggestions by browsing the latest product listings, reviews, and prices directly from online retailers.

Users can buy products directly in the chat, with pictures, reviews, and buy links.

OpenAI emphasizes that these recommendations are not influenced by advertisements or commission-based incentives, ensuring unbiased suggestions. ​

The AI-powered search shopping buttons are rolling out to everyone with the app installed, including guest users without an account. 

The update will be available in its default AI model, GPT-4o. It will be available to all ChatGPT users worldwide, including Pro, Plus, and Free tiers. 

Strategic Move Against Traditional Search Engines

This development positions OpenAI as a challenger to traditional search engines like Google, offering a more user-centric, ad-free alternative for online shopping.

By providing personalized, conversational shopping experiences, OpenAI aims to shift user behavior away from traditional search engines toward AI-powered platforms.

Future Enhancements and Collaborations

OpenAI plans to further enhance these features by introducing preference-based personalization, allowing users to receive recommendations aligned with their specific tastes and styles.

Additionally, the company is inviting merchants to integrate their product feeds with ChatGPT, aiming to expand the range of available products and improve the shopping experience.

News Gist

OpenAI updated ChatGPT’s web search to offer personalized shopping recommendations with real-time product listings, images, reviews, and buy links.

The ad-free feature, available to all users via GPT-4o, positions ChatGPT as a shopping-focused alternative to search engines.

OpenAI aims to rival traditional search engines by providing a conversational, user-centric shopping experience, with future plans to deepen personalization and partner with merchants.

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